FAQ for Advertisers
- How do I create a Job Advertisers Account?
- What is a Job Advertisers Dashboard?
- What if I've forgotten my password?
- Can I login to EducationPosts.ie using by IPPN username and password?
- Can I add profiles to my account allowing other individuals to create adverts for my school / organisation?
PAYMENT QUERIES
- When will my advert be activated?
- Can I view my payment and transaction history?
- When do I pay for my advert?
ADVERT QUERIES
- How do I advertise a job post on EducationPosts.ie?
- How do I amend my school / organisation details?
- Can I amend a draft Advert?
- Can I upload an advert(s) but not submit it for activation?
- Can I amend an advert after I have made payment or it has been submitted?
- Can I upload a document or a link to our school / organisation personalised application form?
- How do I delete an active advert?
RE-ADVERTISEMENT
SUPPORT
ACCOUNT ACCESS
How do I create a Job Advertisers Account?
Job Advertisers can create an account by either selecting the Register as a Job Advertiser button on the home page or by selecting Register in the toolbar. You can then follow the steps to create a Job Advertisers account.
If you are a new member of a school (principal etc) and need access to an existing school account, login to your EducationPosts.ie account and follow the process here. This will notify existing administrators of your access request. The administrators can then approve your access request if appropriate.
What is a Job Advertisers Dashboard?
Once logged into your Job
Advertisers account, you will see a personalised Job Advertisers Dashboard.
Within this view, you can easily see all Draft, Pending, Active and Previous
adverts posted by this account. You can easily amend your profile or billing
details. You can create an advert across all levels and you can purchase
credits.
What if I've forgotten my password?
Click on the Forgot Password link. This is located directly below the log-in
registration section. Enter your email address and click submit. An
email will be sent to you that will enable you to reset your password. Please check your junk/spam folder as this email may sometimes be redirected.
Can I login to EducationPosts.ie using by IPPN username and password?
Principals and deputy
principals of IPPN member schools can login to EducationPosts.ie by selecting Login in the toolbar and then selecting the purple button Login as IPPN Member. A new screen will appear where you can input your IPPN username and
password. Once you submit your credentials correctly, you will be reverted back
to the Advertiser Dashboard.
Can I add profiles to my account allowing other individuals to create adverts for my school / organisation?
You can invite individuals to create a profile under your account which gives them the ability to create adverts for your school / organisation. You may wish to implement this for administrators, etc that place adverts on behalf of your organisation. You can do this in the Advertisers Dashboard view by selecting Profiles and then select Add another Profile to your Account. Enter the name and email address. An email will be sent directly to that individual inviting them to create a new profile within your school / organisation. The same billing details will apply.
PAYMENT QUERIES
When will my advert be activated?
Existing Users
Adverts are activated automatically by the system after approximately 30 minutes and are published on the website according to the Requested Activation Date. During the 30 minute window, a pending advert can be removed and replaced with a new advert if you notice an error. If you need to delete an advert, please see question 15.
New Users
New accounts on EducationPosts.ie will have their first advert manually approved by the Support Team. Adverts are activated every
3-4 hours during office hours in order of receipt (9:00am – 5:00pm, Monday to Friday). Adverts uploaded to the website after 5.00pm on Friday or anytime on Saturday
and Sunday will be activated the following working day. For public holidays in
Ireland, adverts will be activated the next working day.
Can I view my payment and transaction history?
Invoices and Receipts are available to view and download under Billing and Payment History. Select the Payment ID and Download to view the details. Transaction details are available under Transaction History.
When do I pay for my advert?
Payment for all adverts need to be processed before your advert is submitted. Payment is made at the Checkout point. Your advert can only be reviewed and approved after payment has been processed. Payments can be made via Credit Card or PayPal.
ADVERT QUERIES
How do I advertise a job post on EducationPosts.ie?
Job Advertisers will need to create a Job Advertiser account, and an Organisation before an advert can be uploaded. Once an account is activated, Job Advertisers can select the Advertise button on the toolbar or select the relevant level in the site footer or you can go to the Advertiser Dashboard and select Create an Advert. You can then follow the steps and input the relevant information to upload your job post details.
How do I amend my school / organisation details?
In the Advertiser Dashboard, select My Organisation(s) and then identify the relevant school / organisation that you need to amend. Under Actions, select Edit School and make the relevant amendments prior to saving.
Can I amend a draft Advert?
You can amend draft adverts within the Advertiser Dashboard by selecting the relevant advert under the Drafts tab. You will then be able to preview the advert. Scroll down and select Modify Advert. You can make the necessary changes and click Continue.
Can I upload an advert(s) but not submit it for activation?
Draft adverts are available in the Drafts tab until you proceed to checkout. You can email or print a draft advert for further review should you wish to so by selecting the relevant advert to Preview Advert and then select the download to PDF button or Share to your email.
Can I amend an advert after I have made payment and/or it has been submitted?
Existing Users can cancel a pending advert within 30 minutes of submitting to the website. A credit will be refunded to the account to re-advertise. It is imperative to ensure that the information within the advert is accurate prior to submitting.
Amendments cannot be made to adverts outside the 30 minute window. If an advert is deleted, the EducationPosts.ie credit will not be refunded to the account. An additional credit/purchase will be required to re-advertise.
New Advertisers
Amendments cannot be made to adverts once you have submitted your advert for approval and payment has been processed. It is imperative to ensure that the information within your advert is accurate prior to submitting it for approval. If amendments are required after this point, a new advert will need to be uploaded and the previous advert will need to be deleted.
Can I upload a document or a link to our school / organisation personalised application form?
Job Advertisers can upload a URL link to an application form on their own website. Alternatively, you can upload a PDF document to your advert. Job Seekers will download the document to their own platform before completing.
How do I delete an active advert?
In the Advertiser Dashboard, select the Active tab and the advert that you want to delete. Select the red Delete button on the top right and follow the steps.
RE-ADVERTISEMENTS
I have advertised a Main/Supplementary panel advert for 5 days. Can I re-advertise the same advert for a further 2 days?
Main / Supplementary panel adverts at primary level can initially be advertised for 5 calendar days and payment made on this advert. Should you need to advertise the post for an additional 2 days after the original advert has expired, you can do so without incurring a further cost. This can be done within your Advertiser Dashboard by selecting the relevant advert in the Expired tab. Once in full advert view, select the red Re-advertise button to the top right and follow the steps provided. If the advert is not yet Expired, it cannot be re-advertised. Only the closing and commencement date can be amended when re-advertising.
SUPPORT
If I have a query, how do I contact EducationPosts.ie?
EducationPosts.ie is a web based service and all queries need to be submitted via email. Access the Contact Us form via the About tab on the toolbar. Alternatively, you can email us on info@EducationPosts.ie.
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